Improve last-mile temperature compliance and inventory management
For an e-commerce grocery store
The Outcome
Our solution made positive impact on client’s end-customer satisfaction scores, improved order quality and reduced cold chain asset loss.
Our solutions
Real-time sensing
- Tag3601X (temperature) in client’s cold box
- TagHub-FX in all warehouses and hubs
- TagLink App on all delivery personnel’s phone
Insight and foresight
- Real-time temperature compliance and traceability of every order
- Prediction of temperature excursion risk within 30 minutes of order packing
- Cold box inventory management and missing box reporting
AI-driven actions
- Order dispatch acceptance or rejection based on excursion risk
Key benefits
- 20% increase in customer satisfaction
- 2X improvement in temperature compliance
- 30% reduction in cold box loss
