Improve temperature compliance and operations enablement

For a speciality diagnostics lab

The Outcome

We helped confirm preconditioning, reduce temperature excursions and significantly improve sample traceability and operational efficiency.

Our solutions

Real-time sensing

Tag360 MX sensor (temperature, shock, light) installed in box used for carrying patient samples
TagLink App for scanning on logistics personnel phone

Insight and foresight

Alerts for pre-conditioning (within 30 minutes) and temperature excursions
Real-time phlebotomist location and ETA
Sample count reconciliation
Phlebotomist performance scorecards with respect to temperature compliance, mishandling and route adherence

AI-driven actions

Recommendation to Phlebotomist’s app during excursions

Key benefits

40% improvement in temperature compliance
20% improvement in phlebotomist on-time performance
95% sample traceability

Schedule a Demo

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This privacy policy governs your use of the software application TagLink ("Application") for mobile devices that was created by TagBox Solutions Private Limited ("TagBox"). These terms are necessary for continuing and no clauses are exempted unless otherwise mentioned in the Master Service Agreement between your company and TagBox, including the holding and subsidiary companies.

WHAT INFORMATION DOES THE APPLICATION OBTAIN AND HOW IS IT USED?

USER PROVIDED INFORMATION

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information and project management information. We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.

AUTOMATICALLY COLLECTED INFORMATION

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

DOES THE APPLICATION COLLECT PRECISE REAL TIME LOCATION INFORMATION OF THE DEVICE?

This Application collects precise information about the location of your mobile device.

DO THIRD PARTIES SEE AND/OR HAVE ACCESS TO INFORMATION OBTAINED BY THE APPLICATION?

No data, even anonymised or summarised, would ever be shared with any third party. We may disclose User Provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
if TagBox Solutions Pvt Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

WHAT ARE MY OPT-OUT RIGHTS?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device.

DATA RETENTION POLICY, MANAGING YOUR INFORMATION

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 12 months and thereafter may store it in aggregate. If you'd like us to delete User Provided Data that you have provided via the Application, please contact us at contactus@tagbox.co and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

SECURITY

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

CHANGES

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy via email.

YOUR CONSENT

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing" means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place globally.

CONTACT US

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at contactus@tagbox.co

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The term 'TagBox' or 'us' or 'we' refers to the owner of the website whose registered office is 4th Floor, 3504/A, 14th Main Rd HAL 2nd Stage Indiranagar Bangalore KA 560038. Our company registration number is U72900KA2016PTC097344 registered in Bangalore, Karnataka. The term 'you' refers to the user or viewer of our website.

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:

1. The content of the pages of 'tagbox.in', hereafter referred to as 'website' is for your general information and use only. It is subject to change without notice.

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