Improve temperature compliance and operations enablement

For a speciality diagnostics lab

The Outcome

We helped confirm preconditioning, reduce temperature excursions and significantly improve sample traceability and operational efficiency.

Our solutions

Real-time sensing
  • Tag360 MX sensor (temperature, shock, light) installed in box used for carrying patient samples
  • TagLink App for scanning on logistics personnel phone
Insight and foresight
  • Alerts for pre-conditioning (within 30 minutes) and temperature excursions
  • Real-time phlebotomist location and ETA
  • Sample count reconciliation
  • Phlebotomist performance scorecards with respect to temperature compliance, mishandling and route adherence
AI-driven actions
  • Recommendation to Phlebotomist’s app during excursions
Key benefits
  • 40% improvement in temperature compliance
  • 20% improvement in phlebotomist on-time performance
  • 95% sample traceability

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